Critical Communication Capability® Framework

PDF

Author:

Acceleres

Publisher:

TSO (The Stationery Office)

The Critical Communication Framework (CCC®) Framework is a comprehensive body of practical knowledge that is designed to provide you with a shared frame of reference for handling crises more efficiently and effectively

This publication complements the CCC® Foundation courseware, explanations of CCC® concepts, techniques, models and principles, and the CCC® self-assessment instrument to help you and your colleagues see where your organization stands relative to indicators of critical situation handling capability.

More information

The CCC® framework is relevant to any organisation and the individuals within an organisation. It will:

• Help professionals working in digital organisations learn and demonstrate the skills they need to handle critical situations.

• Break down silos in digital organisations and provide a shared frame of reference so organisations and teams have a shared objective when an issue arises.

• Provide a framework of best practices and drills for how to detect and effectively handle problems.

• The CCC® self-assessment will help you establish a baseline of your current capability to respond to critical situations and a roadmap for improving it.

Alternative Formats

• Paperback

• eBook

Extent	198 pages	ISBN	9780117094253
Size	A4	Price	£50.00
Format	PDF	Published	30 Nov 2022
Availability	Available Immediately